Contact Us

Got a question about one of our reviews, spotted something that's out of date, or want to flag a crypto casino we should take a closer look at? This is the page for that. Crypto Casinos is run by a small editorial team, and we read every message that comes through — even if we can't always reply individually.

What we can help with

We cover anonymous and no-KYC crypto casinos serving US players, ranking sites like LuckyRollers, BetPanda, CoinCasino and others on coin support, payout speed, licensing and how much verification they actually require. Get in touch if you want to:

• Report a broken link, an outdated bonus term, or a factual error on a review
• Ask about how we score or rank the sites listed on orchest.io
• Flag a change to a casino's coin support, withdrawal limits or verification requirements that we haven't caught yet
• Raise a possible advertising or partnership enquiry
• Tell us about your experience — good or bad — with a site we cover

What we can't help with

We're a review and comparison site, not a casino, a wallet provider, or a customer support desk for any operator. That means a few things sit outside what we can do:

• Account issues, deposits or withdrawals — if you've had a problem with a delayed payout, a locked account, or a bonus dispute at a specific casino, that has to go through that casino's own support team. We have no access to player accounts and can't intervene on your behalf.
• Legal or tax advice — we can point you to general information about the offshore, unregulated nature of most crypto casinos serving US players, but we're not qualified to tell you how the law applies to your specific state or situation. For anything tax-related on crypto gambling winnings, speak to a licensed tax professional.
• Help with gambling problems — if gambling is causing you or someone close to you harm, please contact the National Problem Gambling Helpline on 1-800-GAMBLER. Our Responsible Gambling page has more on the tools and support available, including the point that offshore sites often don't offer the same self-exclusion and player protection tools as state-regulated operators.

Before you write in about a specific casino

A lot of the messages we get are questions our reviews already answer — coin support, withdrawal speed, whether a site asks for ID. It's worth checking the relevant review first, since we cover:

• Which cryptocurrencies each site accepts (typically Bitcoin, Ethereum, Litecoin, USDT, USDC and Dogecoin, though this varies by operator)
• Whether a site requires identity verification for withdrawals, and at what threshold
• Licensing — almost all of the sites we cover are licensed offshore, commonly in Curaçao or Anjouan, rather than by any US state or federal regulator
• Bonus terms including wagering requirements, not just the headline offer amount

If you've read the review and still have a question the page didn't answer, that's exactly the kind of message we want.

A note on where crypto casinos stand legally

We get a fair number of messages asking whether it's "legal" to play at the sites we list. The honest answer is that it's a grey area, not a straightforward yes or no. Online casino gambling is only regulated in a handful of US states, and none of those state-licensed operators run on crypto. The sites we review are offshore operators, licensed in jurisdictions like Curaçao or Anjouan, and they aren't regulated by any US authority. Availability and restrictions vary by state, and it's on each player to check their own state's laws before signing up anywhere. We're not able to give you a personal legal opinion on your situation — if you need one, that's a question for a lawyer, not a review site.

Eligibility and age

Every crypto casino listed on orchest.io sets its own minimum age, either 18 or 21 depending on the operator and the player's state. Nothing on this site is intended for anyone under the applicable minimum, and we don't provide account or verification support to help anyone get around a site's age or identity checks.

What happens after you send a message

1. Your message reaches our editorial team, not a casino operator
2. We check it against the relevant review or page before responding
3. Corrections and factual updates get prioritized — if you've spotted something wrong, it helps us keep the site accurate for other readers
4. General enquiries and partnership requests are reviewed in the order they come in, so replies can take a little time

For general background on how we approach this niche, our About Us page covers how the team works and what independence means for our rankings. If you want the full picture on how offshore licensing and player protections work, the Terms and Conditions page sets out the site's own rules of use.